Privacy Policy
This privacy notice is for this website www.da-windowcleaning.co.uk and tells you what to expect when D.A. Window Cleaning collects, uses and protects any information that you give us when you use this website.
D.A. Window Cleaning is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy notice.
D.A. Window Cleaning may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 5th September 2020.
It applies to information we collect about:
- visitors to our website;
- people who complete the contact us form
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- to improve our website and services
- To respond to your enquiry
How and what we collect
We collect data in two ways. This website uses tracking software to monitor its visitors to better understand how they use it. The software will save a cookie to your computers hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information.
We also collect submitted data through the contact form
From website analytics
We collect information that web browsers, mobile devices, and servers typically make available, including
- -the browser type,
- IP address (giving approximate location of your device)
- unique device identifiers,
- language preference,
- referring site,
- the date and time of access,
- operating system,
- mobile network information.
From submitted data such as through the contact form, we may collect the following information:
- Name
- Business name
- Contact information including email address
- Nature of enquiry
How we use cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Security
We are committed to ensuring that your information is secure and we don’t store your data for longer than necessary, In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
With regards to any personal information that we gather:
- we will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
You may request details of personal information which we hold about you under the Data Protection Act 1998 and the General Data Protection Regulations (GDPR). A small fee will be payable. If you would like a copy of the information held on you please write to D.A. Window Cleaning, 3 Madoch Rd, St Madoes, Perth PH2 7TT. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
Please visit the Information Commissioners Office for further information about the GDPR here.